Author: Nathan Zeldes

http://www.nzeldes.com

Car parts designed to smash up, take II

We saw how Our car had a turn indicator lamp in the side trim, where it was vulnerable to damage. Even more interesting is the turn signal on some newer cars, which is put on the most smash-worthy part of any automobile: the side rear view mirror. And not at the base of the mirror like in this red Citroen C4; but at its outer edge, as in this blue Mercedes!

They used to speak of “Planned obsolescence”; looks like today’s automakers are unwilling to wait for their parts to wear out, so now they’re actively soliciting breakage by design…

Side mirrors with turn signals

Intelligent freeway signage

In recent years the freeway system in Israel is applying some pretty good leading edge technology (including truly transparent wireless toll collection that is still missing in many countries I visit).

One interesting system can be seen in the Ayalon highway in Tel Aviv. This road has electronic signs that give precise real time information of the driving conditions ahead, including which lanes are jammed and how fast the traffic moves (when it does). Perhaps most impressive are the signs that give a taste of the despair lying ahead, as in “Traffic jammed through La Guardia exit”… not that there’s much you can do about it, admittedly, but at least you know!…

Ayalon Highway in Tel Aviv

Photo: Wikimedia commons.

Of course, behind this capability lies a network of sensors and cameras, and an expert system that integrates them and recommends to the human operator at the road’s control center what messages to send to the signs (I thought the system was entirely automatic, but actually it does give a human final override). The information on the signs and the video from the cameras are also accessible on the Internet: the traffic flow conditions are updated every few minutes, and you can click the camera icons to see the real time video stream – and mouse over the “i” icons to see what text appears on each sign.

The left-handed staircases of the Kerrs

When we toured Scotland we visited an ancient building with a curious design feature: it had a staircase that ran in a counterclockwise spiral, opposite to the standard design.

We were told that there are a number of such buildings in Scotland, all built by the same family. Apparently the Kerr family tended to have many left-handed sons, and they built a number of their castles and buildings (notably Ferniehirst Castle, in the 15th century) with counterclockwise spiral staircases, the idea being that a left handed person could defend them more easily (and perhaps also confuse the more common right handed enemies? although it seems that the latter would have some advantage on the attack).

Such a degree of custom design, geared to a genetic trait of one family, is interesting. It is also told that once they committed the architecture this way, they handled the fact that not all their fighting men were lefties by training those who weren’t to fight with the sword in their left hand anyway. Customize the building to the family, then customize the retainers to the building…

Tools 2: Choosing your supplier

So, if quality is critical, how do we find the best tools?

One simple method is to go for the best makers; the ones the pros swear by. In my case I did that by interrogating my machine shop teacher in university, a master craftsman with decades of experience. Basically it went like this:

Nicholson File

Me: what is the best make of hand files?
Master: why do you want to know? These are not for a hobbyist; they’d be too expensive for you anyway.
Me: Oh, I’m just curious.
Master: you aren’t going to buy them, Right?
Me: Perish the thought! I only want to know.
Master: You’re sure?
Me: Cross my heart.
Master: well, the best files are made by Nicholson; but you have to make sure it’s the Dutch Nicholson. Nicholson also has a factory in Canada, those are not quite as good.
Me: Thanks!

And then I’d rush off to buy some Dutch Nicholson files.

Nicholson Files

Those files serve me well to this day, though in all fairness, I suspect the Canadian ones would have served just as well…

A pure waste of time

Just got off the phone at a teleconference meeting hosted by some service in the USA. I was impressed by the logic of the automated system, which went something like this:

“Welcome to the ___ teleconference system. Please enter your passcode”.
<I did>
“The number you entered is <bla bla bla… all 9 digits read slowly>.
Please press one if this is the correct passcode, or two to re-enter the code”.

What on earth could make them think this is a good idea? Why not just test the number and only if it is incorrect ask for it again?!…

Tools 1: Quality matters!

Of all the everyday objects you will own, Tools deserve a place of honor, since they are the ones you use to make otherTools objects. In fact, tools are arguably what distinguished our hominid ancestors from the animals. For my part, as a maker of things for pleasure and work, tools – the workshop kind – have been my lifelong possessions and companions, so I will blog about them for a bit.

The first point I want to share should be obvious, yet as the massive commerce in low grade tools shows it certainly isn’t: when buying a tool, always go for the best quality available. It does make a huge difference.

machinist's square

Take the tool in the photo: a machinist’s square for metal work. It was made by Moore and Wright of Sheffield, a maker of precision tools since 1906. Now the first time I bought a machinist square (I was in my teens), it was much prettier than this one, and had a scale of centimeters along the edge too; it only had one drawback: it had an angle just short of 90 degrees. So I took it back to the store and got another, with an aluminum stock; this one was just over 90 degrees. Eventually I went to a better store and got the Moore & Wright: no scale, just an ugly lump of iron that tends to rust – but it still measures a precise straight angle after decades.

metal saw

Or take the saw in this photo. I had a cheaper one, and it would use the same blades… only they would pop off the frame every so often. Only when I went and got this more expensive one, made by Eclipse, did the problem go away – and all it took was to have the little rods that go through the blade be longer! Little details like these make a big difference to tool usability and usefulness – and quality is all about the little details.

metal saw - detail

An uncommunicative printer

We got this new HP LaserJet M5035 multifunction printer/copier at my workplace that is very sophisticated and capable. It has a high res touch screen that it uses to accept our commands and to tell us what’s going on.

So today it had a fault and advised me to cycle its power, which I did. The printer then went into a boot sequence, complete with whirring sounds and flashing lights, that took long minutes… very long minutes. 🙁

And all through it, its wonderful display screen showed an HP logo growing larger and smaller, larger and smaller… endlessly. Very neat, but didn’t it occur to the designers of this machine that the user would much prefer a simple text message like “Machine warming up… should be ready in X minutes“?

Sluggish response in our Home Electronics

The Sony Mini-stereo on my desk has excellent sound, which is the main thing I suppose; but it has some annoying misfeatures. Take this one: what do you think happens when you hit the “Open CD Tray” button? If you said “The CD tray opens”, think again. Eventually it does, but first, the display switches to say “OPEN” and this word blinks a few times. Then, after 2-3 seconds of deliberation, the tray opens – making the display totally redundant (we can see that the tray is opening, Can’t we?!)

Sony mini-stereo display

Or take what happens when you hit the power off button. The same display now says “STANDBY”, and blinks this unsolicited information for maybe 6 seconds – then changes to “- – : – – “, its standby indication. So why didn’t it make this switch instantly? It isn’t as if it had to shut down a nuclear reactor core…

This behavior, where our electronic creations take their time before obeying, is seen in many devices around the house. I’d much rather have them do as they’re told and shut down (and up!) instantly.

Mazda 3 evolution, take 1: Sometimes they listen!

Recently I replaced my old Mazda 3 with the new model. The two are practically identical – why mess with a good thing? it’s a fine car! – but there are some minor differences, and I’ll be blogging them now and then… they afford us a peek into the design team’s thinking processes.

Here is the trunk door on the previous model. The problem is, it is not spring loaded; to open it you had to press the lock button and then claw it open by trying to pry up the bottom edge, which is a tight fit to the bumper below it (on most cars the door at least has some depression, perhaps for the license plate, where you can grasp it; this door is smooth and lacks any such grab point).

Old Mazda 3 trunk door

Quite annoying, and a lovely bit of poor usability. In fact, I saw one of these cars on the road whose enterprising owner had screwed a handle – from a kitchen drawer, by the looks of it – onto this door!

So here is the same door on the new model. Same door – one key difference: now there is a depression in the bumper to allow you to grasp the door.

New Mazda 3 trunk door

People must have been complaining – and the design team at Mazda had been listening. Better late than never!

Mini, Maxi, Silly

As a conscientious techie I do what many car owners don’t: I chCoolant reservoireck the oil and other fluids in our cars once a month, rain or shine. But our latest car, the 2007 Renault Clio, seems determined to foil this good intention.

It used to be simple: A fluid would either have a straight dipstick with marks for Max and Min, or a clear reservoir with lines marking these two limit levels. The new Clio, however, abuses these age old concepts.

Renault Clio 2007 Engine compartmentRenault Clio 2007 Brake fluid reservoir

Like most modern cars its engine compartment is as densely packed with systems as an animal’s belly is with entrails; and the clear reservoirs for coolant and brake fluid are so positioned that there is no way on earth you can see all the level lines without either a dentist’s mirror or X-Ray vision. You can see the Maxi lines, but the Minis are hopelessly hidden (see photos).

As Obelix would’ve said: Ils sont fous, ces ingenieurs!

Renault Clio 2007 coolant reservoir

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