Archive for the 'Good design' Category

Ingenious design sighting at Heathrow

Here is a bit of outstandingly smart design I saw in Terminal Five at London Heathrow airport.

Heathrow Terminal 5 signTo fully appreciate the ingenuity, you should know that there are two security inspection areas (you know, where they check your shoes and X-Ray your hand luggage): Security North and Security South. Both serve the same function, and they’re located a minute’s walk apart in this huge hall.

What this real-time information sign (and the similar one at the South area) does, is tell you that right now, you’ll be much better off to make that one minute trek, because the other area has a much shorter line.



My Dad’s tin suitcase

My father, God rest his soul, was a young physics student when Israel’s war of independence broke out, and he was among the defenders of the Jewish Quarter in Jerusalem’s Old City. When the quarter fell to the superior forces of the Jordanian Legion, he was taken prisoner and spent 9 months in a POW camp near Mafraq in Transjordan.

When he came back he brought with him a humble but interesting artifact: a small suitcase, about the size of a modern carry-on, made entirely of tinplate. This survived to this day, and has an interesting story to tell.

Tinplate suitcase from POW camp

My father, it turns out, had ample time on his hands in that camp, and he devoted it to studying Physics (he was to become a Physics professor for the rest of his life) and to teaching it to any of the other prisoners who found it preferable to doing nothing. In return, one unnamed prisoner used his skill as a tinsmith to produce this suitcase for my Dad.

The source of the material is obvious if you turn the thing over:

Tinplate suitcase from POW camp

This was a standard tin of biscuits, provided to the camp’s residents either by the Jordanians or by some welfare organization. They must’ve been rather stale, as they date to 1945, but in war you aren’t choosy; meanwhile the empty tin was recycled into this suitcase.

The craftsmanship and attention to detail in this item is wonderful indeed, considering the difficult conditions of its manufacture. The potentially sharp edges are all doubled up for safety and convenience. There is a folding handle, hinges, even a hasp – and everything is made from tinplate and steel wire. Here are some photos of the details:

Tinplate suitcase from POW camp

Tinplate suitcase from POW camp

Tinplate suitcase from POW camp

Good job, unknown tinker!


The little details… bless ’em!

When I was QA manager in an Intel fabrication plant I had this Honda Acura ad copy stuck to my cubicle partition:

To fully appreciate the precision that goes into our 24-valve, 2.7 liter, 161-horsepower engine, touch the ashtray.

And indeed, a quality product – be it a car or a flashlight – reflects its quality in attention to every detail. Every now and then I run into such a small detail where the designers went the extra mile to make a better product, and it makes my day.


Take this clock I recently bought. It’s a standard wall clock, with the usual battery operated quartz movement, meant to be hung on a wall by use of a screw.

Back of clockBut when I turned it over I found the screw, affixed to a specially molded clip on the back of the clock. Of course it costs the same to make the unit with or without the clip, and the nylon bag they saved costs nothing anyway; but only one maker in a hundred would bother to pay attention to such a detail.

Made my day!

Longer is better!

So here is a wonderfully useful tool from Shachihata: the Artline 710 Long Nib Marker.

Long Nib Marker

What’s the big deal, you ask? Not if you’re a handyman, you don’t!

This funky looking tool is designed to fill a very specific need: marking through deep holes, as when you have to drill holes in the wall to hang some bulky object. Without this tool, you must bend over backwards to find a way to do this, for instance by trying to scractch the wall with a nail inserted through the object, while trying to keep it level. With this marker, this frustrating challenge becomes a piece of cake.

Long Nib Marker

Good idea, Shachihata!

A small difference

Here we have two glove compartments. The one on the left is from the Renault Clio; the other from a Mazda 3. They serve the same simple function and – not surprisingly – look pretty much the same, if you ignore the nice touch in the Mazda’s, that places the latch closer to the driver.

Glove Compartments

To be precise, they look pretty much the same from the outside. When you open them you see a world of difference.

Here is the one from Renault:

Glove Compartment Renault Clio

It goes pretty deep under the dashboard, so you can stick a lot of stuff in there – an advantage for sure. But the angles and the door design are such that the moment you open it, everything is liable to spill out in a mess.

And here is Mazda’s design:

Glove Compartment Mazda 3

Here, there is a deep section behind, and a door designed like a separate deep tray; and the geometry ensures what you put in the inside part stays there, and what you put in the door remains in the door, ready for you to reach in and take what you need.

Two designs for the same function: a poor one and a superb one. And they cost the same to produce, no doubt…

An amazingly ingenious retro kitchen item

Here is an item I saw on the wonderful Nostalgia Online site. They have a large collection of vintage kitchen utensils, most of which I do recall from my childhood, and many of which I run into as I rummage in flea markets in search of computing history items. However, this one I’ve never seen before, and the ingenious way it solves a real problem simply blew my mind.

Milk heaterThis, folks, is a milk heater. The problem it solves is that whereas a watched pot doesn’t boil, the moment you turn your back on it it’s liable to boil over, which in the case of milk makes a real mess.

The solution is this: you put the milk in the outer pan, and a little water in the central cylinder. Since the water will boil a little before the milk (remember your chemistry!), it will activate the steam whistle at the top and alert you that the milk will boil in a moment.

I remember when raising a baby I also wanted to solve the boiling problem for baby formula, but as an electro-optics student my thoughts were along lines of detecting the steam above the liquid by its optical absorption (I never realized that over-complicated scheme). But the whistling pot seen here is way better, I think – and it did get used, evidently!

You can see this, and lots more retro items, here. If you can read Hebrew you can even read all about them! 🙂

An unusual business card design

Unusual business cards are not rare; many companies and individuals try to deviate from the traditional white rectangle design in the hope of standing out from the crowd. But today I was handed a card that goes far beyond this. Here it is:

SIT Business Card - front

This card has a rotating wheel that allows different short phrases to be viewed through a cutout in the cardboard. The wheel carries the phrases “SIT International”, “Father and Uncle”, “Facilitator”, and “Builder of Communities”.

Unusual, but at first glance this seemed just one more gimmick. You see metal cards, wooden cards, cards with laser engraving… so this one has a wheel. Nice, but…

And then it hit me: there is a deeper purpose to this design! You see, once the recipient gets the idea that rotating the wheel will reveal more information, it is inevitable that they’ll rotate it in anticipation of each new snippet of insight about the card’s owner. As they do that, their interest goes beyond the mere form of the card; they engage with its content instead. Most information on a business card just slides past you; but through this tiny experience you can’t help internalizing what the phrases say about the person: the fact that he is a father and proud of it; the fact that he values his skill as facilitator; the fact that he does not care about formal titles. The wheel trick gets this knowledge across in a far more engaging manner than just reading a static card would do.

Incidentally, Amnon is the co-founder and manager of a company specializing in innovation methodology, and he told me the design for this card was undertaken as an exercise in applying that methodology; you can read about that in this article.

And here is the back side of the card – it’s quite cool that the stylized man of the company logo actually turns somersaults when you rotate his wheel!

SIT Business Card - back

Sugar and Trees

One seldom gives much thought to the humble sugar packet seen in coffee shops (unless one is a sucrologist, at any rate) but there’s an interesting observation related to its design.

A few years ago the age-old form factor of these packets – a rectangle some 7 by 5 cm in size – was supplemented by a new format, a long paper tube about the size of a finger:

Sugar Packets

So – which of these is a better form? At first glance, it hardly matters. But actually the new tubular packaging is superior to the old.

Here’s why:

Sugar Packets - disassembled

Taken apart and flattened out, you can see that while both packets carry the same 5 grams of sugar, the new form uses about 40% less paper!


This is clearly visible at the right where the two exploded packets overlay each other. Admittedly it’s only a tiny scrap of paper, but multiplied by the volume of packets used around the globe this can save quite a few trees for sure.

Oh, and the tubular packet has a bonus advantage: it can be used, in a pinch, to stir the coffee!

Excellent human engineering in the Small Calculator

A century ago Gilbert Small, of Waltham, Massachusetts, invented a compact pocket calculator that is small, effective, and designed with special attention to usability.

Read the new article on my History of Computing site to see what he’d crafted!

The Small calculator

A smart design in a lowly paper napkin dispenser

Paper Napkin DispenserWe’re all familiar with the spring-loaded paper napkin dispenser to the right. Every low-priced restaurant and diner has these; you’d think it has hit a sweet spot of stable cost and performance. After all, it works, doesn’t it?

And yet, recently I’ve run into a major improvement on the theme: a competing design that has a better user experience by far.

Here it is:

Paper napkin dispense
The main change is that the older design dispenses paper napkins at two opposite ends, and this one issues them at the top. Why is this important? Because in the more common design you need two hands to pull a napkin, holding the dispenser with your left and pulling at the paper with your right. In the top-loader  you pull the napkin up and gravity (and a heavy bottom plate) holds the dispenser down. This not only allows one handed operation, but also makes the dispensing action far more repeatable, so you’re less likely to end up holding a large bunch of multiple napkins.

Sure, there are more important design challenges out there… but in a world full of sloppily made products, no clever design should go unpraised!