We got this new Samsung flat panel TV, and when I first turned it on it went straight into a “first time setup” sequence. The first question that appeared on the OSD (On-Screen Display) was which language I wanted for the OSD; I started scrolling among the options, and my finger slipped and hit the “enter” button when the option “Russian” was selected. The OSD obediently changed to Cyrillic script, and presented me with the next setup dialog. In pure Russian. Yay.
Unfortunately, there was no “Back” button with a universally understood back arrow, so there was no way I could go back and un-choose Russian; or if there were, it was described in Russian right in front of me – and I don’t know this language. I tried mucking around the interface at random, but to no avail. I thought of reverting to factory settings, but the manual said I need to find the option “Plug and Play” – and I really couldn’t say what that phrase looks like in Russian, even if it were written in Latin characters, which it wasn’t.
And there things stood, until I remembered that Samsung had delivered the TV with three copies of the manual, in English, Hebrew and Russian. By carefully using this as a Rosetta Stone, I managed to find the equivalent Cyrillic words and finally found them in the UI. Once reset, I was back with an OSD I could read.
Poor interaction design, Samsung!…