Comments on: Great service for a CardScan! http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/ Nathan Zeldes blogs on everyday product design Wed, 11 Jan 2012 12:49:40 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: CardScan continues to amaze! at Commonsense Design http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/comment-page-1/#comment-3349 CardScan continues to amaze! at Commonsense Design Tue, 25 Nov 2008 21:04:39 +0000 http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/#comment-3349 [...] few months ago I wrote about the surprisingly good customer service I received when my CardScan business card scanner [...] [...] few months ago I wrote about the surprisingly good customer service I received when my CardScan business card scanner [...]

]]> By: Nathan Zeldes http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/comment-page-1/#comment-682 Nathan Zeldes Fri, 01 Aug 2008 16:13:10 +0000 http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/#comment-682 Well done, Yigal! And a cool story (of course!) Come to think of it, ten years ago I bought a CardScan too, but this was before USB, Plug and Play, and so forth... it gave me a hard time and I gave up on it eventually. The current model is smaller, needs no power supply, has more powerful software and will certainly fare better with me! Well done, Yigal! And a cool story (of course!)

Come to think of it, ten years ago I bought a CardScan too, but this was before USB, Plug and Play, and so forth… it gave me a hard time and I gave up on it eventually. The current model is smaller, needs no power supply, has more powerful software and will certainly fare better with me!

]]> By: Yigal Chamish http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/comment-page-1/#comment-680 Yigal Chamish Fri, 01 Aug 2008 14:56:09 +0000 http://designblog.nzeldes.com/2008/08/great-service-for-a-cardscan/#comment-680 Ten years ago I initiate and implement the 1st Knowledge management system at the Engineering & Planning division of Bezeq: It was a network of 15 Cardscan units, installed at the offices of the executive team of the division. I became aware to the phenomenon that these executives get thousands of business cards during meeting, conferences etc, and - thet wrote someimportant notes on the back of the cards. I did that too, and suffer from the need to look for a specific card when needed, and/or the need to copy the detaiks manually to my Outlooc Address book. A frined of mine told me about Cardscan, I order on unit as a demo, and when looking at it, I realise a magic button on the Cardscan software dialog box: it said - "press for synchronise with Microsoft Outlook!". I realise that tis can be changed not to a personal folder at my outllok, but to a public one. So, I set a public folder on the Exchange server, bought another fourteen units, istalled them to the secretaries PCs and taught them to scan the bunch of cards, and another important thing - to include the hand-written notes in each record - and - to press the synchronisation button. The effect was astonishing: It is not only that I solved a very nudging and troubeling need for them, I also created a unique and precious database of all the people that met with Bezeq people, and - what was written on each one of them duting those meeting - precious knowledge per ce! it was really great. Shabbath Shalom Yigal Ten years ago I initiate and implement the 1st Knowledge management system at the Engineering & Planning division of Bezeq: It was a network of 15 Cardscan units, installed at the offices of the executive team of the division.
I became aware to the phenomenon that these executives get thousands of business cards during meeting, conferences etc, and – thet wrote someimportant notes on the back of the cards. I did that too, and suffer from the need to look for a specific card when needed, and/or the need to copy the detaiks manually to my Outlooc Address book.
A frined of mine told me about Cardscan, I order on unit as a demo, and when looking at it, I realise a magic button on the Cardscan software dialog box: it said – “press for synchronise with Microsoft Outlook!”.
I realise that tis can be changed not to a personal folder at my outllok, but to a public one.
So, I set a public folder on the Exchange server, bought another fourteen units, istalled them to the secretaries PCs and taught them to scan the bunch of cards, and another important thing – to include the hand-written notes in each record – and – to press the synchronisation button.
The effect was astonishing: It is not only that I solved a very nudging and troubeling need for them, I also created a unique and precious database of all the people that met with Bezeq people, and – what was written on each one of them duting those meeting – precious knowledge per ce!
it was really great.

Shabbath Shalom

Yigal

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