Just got off the phone at a teleconference meeting hosted by some service in the USA. I was impressed by the logic of the automated system, which went something like this:
“Welcome to the ___ teleconference system. Please enter your passcode”.
“The number you entered is <bla bla bla… all 9 digits read slowly>.
Please press one if this is the correct passcode, or two to re-enter the code”.
What on earth could make them think this is a good idea? Why not just test the number and only if it is incorrect ask for it again?!…