Just got off the phone at a teleconference meeting hosted by some service in the USA. I was impressed by the logic of the automated system, which went something like this:
“Welcome to the ___ teleconference system. Please enter your passcode”.
<I did>
“The number you entered is <bla bla bla… all 9 digits read slowly>.
Please press one if this is the correct passcode, or two to re-enter the code”.
What on earth could make them think this is a good idea? Why not just test the number and only if it is incorrect ask for it again?!…
fears of being dropped into the wrong teleconference, i’d expect.
Interesting idea, Charlie… though that implies massive paranoia: the number had 9 digits, so if they assign them at random (a good idea in any case) the likelihood of two conferences with numbers differing by a digit or two on the same day would be practically nil.
But then, not all paranoids are whizzes at math