http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/ Nathan Zeldes blogs on everyday product design Wed, 07 Jan 2009 23:22:41 +0000 http://wordpress.org/?v=2.3.3 http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-2205 Nathan Zeldes Tue, 14 Oct 2008 06:31:17 +0000 http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-2205 Not that I recall, Charlie. I think he just assumed the human will do his best to beat the computer. Not that I recall, Charlie. I think he just assumed the human will do his best to beat the computer.

]]> http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-2192 Chip Camden Mon, 13 Oct 2008 21:55:02 +0000 http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-2192 If this young lady were the human component of a true Turing test, and strictly adhered to her script, then existing bots might be more convincing as a human. Did Turing specify any minimum competency for the human component? If this young lady were the human component of a true Turing test, and strictly adhered to her script, then existing bots might be more convincing as a human. Did Turing specify any minimum competency for the human component?

]]> http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-331 Computerized humans, take 2 at Commonsense Design Mon, 09 Jun 2008 19:28:05 +0000 http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-331 [...] I discussed how workers at customer call centers can turn into computer-like zombies. The other day I stood [...] […] I discussed how workers at customer call centers can turn into computer-like zombies. The other day I stood […]

]]> http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-283 Nathan Zeldes Wed, 28 May 2008 05:55:51 +0000 http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-283 Hey, that's an intriguing idea, Charlie! Worth a try next time... Hey, that’s an intriguing idea, Charlie! Worth a try next time…

]]> http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-282 charlie Tue, 27 May 2008 20:34:56 +0000 http://designblog.nzeldes.com/2008/05/human-or-ivr-a-reverse-turing-test/#comment-282 what's even more interesting and amusing is attempting to game the script, answering questions that aren't answered, answering questions with questions, or answering questions that could allow correct results. for example, answering the home number question by repeating your cell number. it would be doubtful that the person asking the question would even recognize that it was a repetition since they get so locked into asking the questions on a script. what’s even more interesting and amusing is attempting to game the script, answering questions that aren’t answered, answering questions with questions, or answering questions that could allow correct results. for example, answering the home number question by repeating your cell number. it would be doubtful that the person asking the question would even recognize that it was a repetition since they get so locked into asking the questions on a script.

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