The ultimate clarity

Adding clear instructions is part of good product design, right?

So: I went to get a flu shot (I still get the flu each winter, but maybe I’d be getting it twice without this?) As the nurse prepared her syringe, I noticed a cardboard box of disposable vinyl gloves on her table. On the side of this box was a printed statement, which I copied verbatim:

“Intended use: A medical glove is worn on the hand of health care and similar personnel to prevent contamination between health care personnel and the patient’s body, fluids, or environment. This glove also serves for non-medical purpose usage”.

I was so relieved that the manufacturer had had the foresight to instruct the nurse in these enlightening facts. Who knows, without this instruction she might have assumed the gloves had to be stuffed up my nose or something?

Clear instructions are good. Superfluous ones are silly. I don’t trust silly vendors…

Leave a Reply